CLIENT SATISFACTION SURVEY

Cancer Early Detection Centre, NHSL

Dear Client: Your feedback will help us improve our services. Please complete this anonymous survey.

Fields marked with * are required.

Client Information
Service Quality Assessment

Please mark the most appropriate check box for each of the following statements.

Needs Improvement Satisfactory Good Excellent
The clinic was easy to find and access. *
The waiting time was reasonable. *
The registration process was efficient. *
Staff treated me with courtesy and respect. *
Healthcare staff listened carefully to my concerns. *
Information and explanations were easy to understand. *
My privacy and confidentiality were respected. *
The clinic environment was clean and comfortable. *
Services within the clinic were well coordinated. *
I felt confident in the quality of care provided. *